Terms of Service

1. Agreement and acceptance

These Terms of Service (the “Terms”) are an agreement between you and [Legal business name], doing business as Pages and Ads (“Pages and Ads,” “we,” “us,” or “our”).

You accept these Terms, and our Privacy Policy, when you check the box that says you agree — for example on the Start your site form or at checkout — or when you otherwise order or use our services. Checking that box is how you sign. We may log the date, time, IP address, and the version of the Terms you agreed to.

If you are ordering for a business, you confirm that you have authority to bind that business to these Terms.

2. Who we are

Pages and Ads provides website design, hosting, and management, Google Ads management, and business email setup, to small businesses in the United States. We work 100% online. We do not take phone calls as part of the standard service.

The legal entity behind Pages and Ads is [Legal business name]. Questions about these Terms can be sent to hello@pagesandads.com or through our support form.

3. Our services

Depending on what you order, we provide:

• Website build, hosting, and management. We design and build a website for your business, host it, keep it updated, and handle small content edits as described below.
• Google Ads management. We set up and manage Google Search ads for your business. You pay ad spend directly to Google.
• Business email setup. We help you open Google Workspace in your business’s name and connect it to your domain. You pay Google Workspace directly to Google at Google’s current pricing.

We may also quote other work separately, such as extra pages or larger redesigns. Online ordering is described in Third-party services.

4. Website setup and revisions

The website setup fee is $499. That fee includes:

• A website of up to 5 pages.
• 2 revision rounds after you receive the draft. A “round” is one consolidated list of changes sent at once. You can approve the draft as-is or use those two rounds, and then we go live.
• The first year of a new domain registered in your business’s name, if you need us to register one. If you already have a domain, we connect it instead.

After we receive your completed start form and content, we will send you a private draft link within 5 business days.

Each page beyond the 5 included pages is $75.

Additional revisions

If you want more than the 2 included revision rounds before launch, each additional round is billed at a flat fee of $49. A “round” is one consolidated list of changes sent at once. We will confirm the $49 fee with you in writing before we start the extra round, and we will not begin that work until you agree.

After your site is live, small content updates — such as typos, your hours, or a phone number, and other minor text or photo swaps — remain covered by the $49/month plan. Send those through the Request an edit form. They are included within reasonable limits (generally up to about 30 minutes, or a few text or photo changes, per month).

Larger changes, new sections that go beyond a small edit, or a redesign are not included in the monthly plan or in the 2 launch revision rounds. Those are quoted separately before we start the work. Extra pages after launch are $75 each, unless a larger project is quoted as a package.

5. Monthly website plan

After setup, the website plan is $49 per month. That monthly fee includes hosting, SSL, backups, security and software updates, domain renewal at cost after the first year, and the minor post-launch edits described above.

The website plan continues month to month. You can cancel as described in Term and cancellation.

Business email hosting is not included. Once your domain is set up, we can help you connect it to the email provider you choose.

6. Google Ads management

If you order Google Ads management, our management fees are:

• $199 per month for up to $2,000 in monthly ad spend (Starter).
• $349 per month for $2,000–$5,000 in monthly ad spend (Growth).
• $349 + 12% of spend over $5,000 when monthly spend is above $5,000.

There is a one-time ads setup fee of $199. That setup fee is waived when you order ads together with the website plan.

Ads management has a 3-month minimum. After that, it continues month to month. You can cancel ads with 30 days’ notice, online or by email, once the minimum term is over.

Standard management is for Google Search ads. Other ad types, if offered, are quoted separately.

7. Email services

We offer business email setup on Google Workspace only. Google Workspace is a third-party service provided by Google. You open the account in your business’s name, you own the account, and Google bills you directly at Google’s current pricing. We do not resell Google Workspace or mark it up.

Depending on what you order, our email services include:

• Website add-on. Setup is $49 when purchased with a new website, for up to 2 mailboxes, or $99 if you add it later. Extra mailboxes are $25 each to set up. Migration of existing email for those mailboxes is included. Everyday email help is included in the $49/month website plan.
• Email only. A $149 one-time setup covers Google Workspace for up to 5 mailboxes, connecting or registering a domain in your business’s name (domain registration is billed at cost), DNS records including SPF, DKIM, and DMARC, migration from your old email, and a phone and computer setup guide.
• Email Care. An optional $19/month plan for email-only customers, covering help adding or removing users, password resets, and troubleshooting. You may cancel Email Care at any time, online or by email. Website customers do not need Email Care for everyday help.

You must accept Google’s terms to use Google Workspace. We are not responsible for Google outages, service changes, account suspensions, or policies. If our setup or Email Care ends, your Google Workspace account and mailboxes remain yours, subject to your agreement with Google.

Email setup fees are not refundable once setup work has begun, as described in the Refunds section.

8. Ad spend and results

You pay ad spend directly to Google. Our fee is only for setup and management. Ad spend is not included in our fees, and we do not mark it up. You are responsible for keeping a payment method on file with Google and for all amounts Google charges you.

We do not guarantee results. We do not guarantee search rankings, traffic, leads, calls, sales, or any particular return on ad spend. Advertising results depend on many factors we do not control, including your offer, your market, competition, budget, and how Google’s systems work. Past examples or sample keywords are illustrative only.

9. Ownership and your domain

Your domain. If we register a domain for you, we register it in your business’s name. The first year is included in the $499 setup. After that, renewal is at cost and is included in the $49 per month. You can transfer the domain out at any time, with no transfer fee from us. If you already have a domain, it stays in your name and we only connect it.

Your content. You own the content you provide — including your name, logo, photos, text, and other materials. You also own content we write for you based on what you give us, once it is paid for and published on your site.

The website files and hosting. We host and manage the website while you are on the monthly plan. If you cancel, you keep your domain and your content. You may buy a copy of the site files for a one-time fee of about $199. If you do not buy the files, we remove the site from our hosting 30 days after cancellation. “Your domain. Your name. Always yours.”

Tools, templates, code libraries, and processes we use to build and host sites remain ours, except for the copy of the site files you purchase.

10. Your content and responsibilities

You are responsible for the materials you send us and for what appears on your site at your direction, including:

• That you have the rights to use the photos, logos, videos, and other files you provide.
• That claims about your business, prices, licenses, and offers are accurate and lawful.
• That you have any professional licenses, permits, or approvals your business needs.

You agree not to ask us to publish anything that is illegal, misleading, infringing, or defamatory. We may refuse or remove content that we reasonably believe violates the law or these Terms.

11. Third-party services

Some features rely on companies we do not operate. Online ordering, if you want it, runs on third-party systems such as Square, Toast, ChowNow, or a similar provider you choose. We never process your customer orders or payments. Linking an ordering system you already have is included at no extra fee. If you do not have one yet, we can create a Square, Toast, or ChowNow account, enter your menu, and link it to your site for a one-time setup fee of $149. A free step-by-step guide is also available if you would rather set it up yourself.

We are not responsible for that provider’s outages, fees, payouts, chargebacks, or terms. You have a direct relationship with that provider.

The same idea applies to other third-party tools we may connect for you, including Google (for ads, analytics, a Business Profile, or Google Workspace email), a payment processor for our own fees, and hosting infrastructure. Their terms also apply to your use of their services. Google Workspace is described further in the Email services section.

12. Payment and late or failed charges

You agree to pay the setup fees, monthly fees, Email Care fees if you order them, and any quoted extra work that you approve. Monthly fees are billed in advance for the coming period. Google Workspace fees and domain registration charged at cost are billed separately as described in these Terms — Workspace by Google to you, and domain registration at cost as we invoice or pass through.

If a payment fails or is late, we may retry the charge and will try to notify you by email. If the amount stays unpaid, we may suspend the website, ads management, or both until the account is current. You remain responsible for amounts already owed, including ads management fees during the 3-month minimum if you cancel early or stop paying during that term.

Suspension of ads management does not stop Google from billing you for ad spend you have already authorized with Google.

13. Refunds

[review] Until a California attorney reviews this section, our intended refund policy is:

• The website, ads, or email setup fee is not refundable once design or setup work has begun.
• Monthly fees, including Email Care, are not refundable for the current billing period once that period has started.

If we have not yet started work on a setup you paid for, contact us at hello@pagesandads.com and we will work with you in good faith.

14. Limitation of liability

To the fullest extent allowed by law, Pages and Ads is not liable for lost profits, lost data, lost business, or any indirect, incidental, special, consequential, or punitive damages, even if we were told they were possible.

To the fullest extent allowed by law, our total liability to you for any claim arising out of these Terms or the services is limited to the fees you paid us in the 3 months before the claim.

Some states do not allow certain limitations. If those laws apply to you, some of the limits above may not apply, and you may have additional rights.

15. Indemnification

You agree to indemnify and hold harmless Pages and Ads and [Legal business name], and our owners and contractors, from claims, damages, losses, and reasonable legal fees that arise out of: content you provide or approve; your business’s offers, products, or services; your use of the website or ads; your violation of these Terms or the law; or a third-party service you use, including an online ordering or payment provider or Google Workspace.

16. Term and cancellation

The website plan has no long-term contract and continues month to month. You may cancel it online or by email.

Google Ads management has a 3-month minimum, then continues month to month. After the minimum, you may cancel ads with 30 days’ notice, online or by email.

Email Care has no minimum term. You may cancel it anytime, online or by email. Canceling Email Care or our email setup does not cancel your Google Workspace account; that relationship is between you and Google.

When the website plan ends, you keep your domain and your content. You may buy the site files for a one-time fee of about $199. If you do not, we remove the site from our hosting 30 days after cancellation.

We may suspend or end the services if you do not pay, if you materially breach these Terms and do not fix the breach after notice, or if we are required to do so by law. We will try to email you before we do that, except where we reasonably need to act sooner.

17. Changes to these terms

We may update these Terms from time to time. We will post the updated version on this page and change the effective date. If a change is material, we will also try to email the address we have on file for you. If you keep using the services after the updated Terms are in effect, you agree to the new Terms. If you do not agree, you may cancel as described above.

18. Governing law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. If a dispute cannot be resolved directly, the state or federal courts located in California will have jurisdiction, except where applicable law gives you the right to a different venue.

19. Contact

Questions about these Terms can be sent to hello@pagesandads.com or through our support form.

You can review our Privacy Policy to see how we handle the information you share with us.